Privacy Policy
Effective Date: 16 July 2026
Privacy Policy for Etang de Berniere
At Etang de Berniere, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, submit an enquiry, make a booking or contact us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
Etang de Berniere provides exclusive carp fishing holidays in France.
Website:
www.etangdeberniere.com
Email:
enquiries@etangdeberniere.com
Telephone:
07585 330390
2. Information We Collect
We may collect the following information:
Information you provide
- Name
- Email address
- Telephone number
- Booking information
- Messages or enquiries you send us
- Any information you voluntarily provide when contacting us
Information collected automatically
When you visit our website we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on pages
- Website usage statistics
This information helps us improve our website and customer experience.
3. How We Use Your Information
We use your personal information to:
- Respond to enquiries
- Process bookings
- Contact you regarding your booking
- Provide customer support
- Improve our website
- Prevent fraud and protect our business
- Meet our legal obligations
Where you have given consent, we may also send occasional updates or promotional information relating to Etang de Berniere. You can unsubscribe at any time.
4. Legal Basis for Processing
Under UK GDPR, we process your information under one or more of the following lawful bases:
- Performance of a contract
- Legitimate interests
- Legal obligations
- Consent (where applicable)
5. Sharing Your Information
We do not sell your personal information.
Your information may be shared only where necessary with trusted service providers including:
- Website hosting providers
- Email providers
- Booking management systems
- Payment providers (where applicable)
- Professional advisers
- Government or regulatory authorities where required by law
All third parties are required to keep your information secure.
6. Data Security
We use appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
Although no internet transmission is completely secure, we take reasonable steps to safeguard your information.
7. Data Retention
We retain personal information only for as long as necessary to:
- Manage bookings
- Provide customer support
- Meet legal, accounting and tax obligations
- Resolve disputes
When no longer required, your information will be securely deleted.
8. Cookies
Our website may use cookies to improve your browsing experience.
Cookies may be used to:
- Remember preferences
- Analyse website traffic
- Improve website performance
- Measure advertising effectiveness
You can disable cookies through your browser settings.
9. Meta (Facebook) Advertising
We may use Meta (Facebook) advertising and the Meta Pixel to understand how visitors interact with our website and to improve our advertising.
If you submit a Meta Instant Form, the information you provide is used solely to contact you regarding your enquiry or booking.
Your information is never sold to third parties.
10. Your Rights
Under UK data protection law you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to processing
- Withdraw consent where applicable
- Request transfer of your information
To exercise any of these rights, please contact us using the details below.
11. Contact Us
If you have any questions about this Privacy Policy or how we process your personal information, please contact:
Email:
enquiries@etangdeberniere.com
Telephone:
07585 330390
Website:
www.etangdeberniere.com
12. Complaints
If you believe we have not handled your personal information correctly, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
Website:
https://ico.org.uk
13. Changes to this Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised effective date.
We recommend checking this page periodically to stay informed.
